Refund Policy

Last updated: January 1, 2025

1. Our Commitment

At HR Marketplace, we are committed to providing high-quality digital products that deliver real value. We offer a 30-day money-back guarantee on all purchases. If for any reason you are not satisfied with your purchase, you may request a full refund within 30 days of the original transaction date.

2. Eligibility for Refund

You are eligible for a full refund if:

• Your refund request is submitted within 30 days of your purchase date
• You provide your order confirmation email or order ID
• The purchase was made directly through hrmarketplace.site

We reserve the right to deny refund requests that show evidence of abuse (e.g. repeated purchases and refund requests for the same product).

3. How to Request a Refund

4. Refund Processing

Refunds are processed through Stripe, the same payment processor used for the original transaction. Once approved, refunds are credited to the original payment method within 5–10 business days, depending on your bank or card issuer.

You will receive an email confirmation once your refund has been initiated.

5. Non-Refundable Situations

The following situations are not eligible for refunds:

• Refund requests submitted more than 30 days after the purchase date
• Purchases made through third-party platforms (if applicable)
• Demonstrated abuse of the refund policy

6. Chargebacks

We encourage customers to contact us directly before initiating a chargeback with their bank. Most issues can be resolved quickly and amicably. Unwarranted chargebacks may result in the suspension of access to purchased products.

7. Contact

For refund requests or questions about this policy:
Email: support@hrmarketplace.site
Response time: Within 1 business day